Lesson plan

Here you are going to write a lesson plan for a telephone class. 
First, you get to choose a topic for your Business English student plan. Here are the students profiles and a few ideas about topics for your lesson that would be appropriate.

Student Profile
This student works for a large multinational company and has to do a number of things in English, including talking to customers and colleagues on the telephone in English, and attending meetings and conferences in English. They would like to change jobs to a similar role in the next few months. Their level is intermediate.
You must use one of these topics for your lesson – remember you need to use only one of these:

Choosing and applying for a job
The job interview
Improving your listening skills on the telephone
Politely interrupting on the telephone
Dealing with a telephone complaint

NOTE: remember to make sure your target language is 8 to 10 useful phrases for the topic you choose. So, give these to your students in the before stage.

Now you need to write your lesson plan. Here are a few important things to remember.
1.    Use a before/during/after lesson plan.
This means that:
Before  you need to send your student some activities to do connected to the theme you have chosen to prepare them for the lesson. You could use a text or a listening resource here, or perhaps ask them to prepare some ideas or do some research before the lesson. Remember though sometimes a student wont have time to do this so make sure your lesson isnt solely based around them having completed these activities.
During  this is the lesson itself and for this lesson is 30 minutes long. This should be mainly speaking and listening based and you will need enough activities to last 30 minutes. Aim for as much STT as possible and remember to add timings to each individual activity you have here.
After  give your student something to do after class based on what you have done in the lesson, perhaps a writing activity.
2.    You must use your own resources here.
Using texts and other resources is acceptable but please reference them and you must create any exercises and activities you use yourself.
3.    Make sure your lesson is suitable for the level of your student.
4.    The word count for your lesson plan is 600 words.

Everything you need will be in the files section.