Topic: patient family-centered care: the manager of a medical-surgical unit has experienced a significant drop in patient satisfaction with the primary complaint being a lack of communication to patients and their family members.

Due 6pm Chicago Time 
Topic: Patient family-centered care: The manager of a medical-surgical unit has experienced a significant drop in patient satisfaction with the primary complaint being a lack of communication to patients and their family members. Your task is to propose a move toward a patient family-centered care environment that would address this issue.